Terms of Service

Terms of Use

Last Updated: October 21, 2026

Welcome to Bluestem Ranch Products and Services LLC. These Terms of Use govern your use of our website, www.bluestemranch.us, and any purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms of Use. Please read them carefully.

1. About Bluestem Ranch

Bluestem Ranch Products and Services LLC is a family-operated ranch based in Finley, North Dakota. We offer pasture-raised and regeneratively raised meat products and other ranch products and services.

Our goal is to provide quality products while caring for the land, livestock, and resources entrusted to us.

2. Use of Our Website

You agree to use our website for lawful purposes and to provide accurate information when placing an order or contacting us.

You may not misuse our website, attempt to interfere with its operation, or use it for fraudulent or unauthorized purposes.

We reserve the right to restrict access to our website when necessary to protect our business, customers, or website.

3. Product Information and Availability

We make reasonable efforts to provide accurate product descriptions, photographs, pricing, and availability information. However, actual products may vary slightly in appearance, packaging, size, or weight.

Because our products are agricultural and may be sold by weight, final quantities and prices may vary where applicable. Product availability may also change based on harvests, processing schedules, and inventory.

We reserve the right to correct errors, update product information, and discontinue products when necessary.

4. Orders and Order Acceptance

Placing an order through our website does not guarantee acceptance. We reserve the right to decline or cancel an order when necessary, including when a product is unavailable, pricing information contains an error, or we are unable to fulfill the order.

If we cancel an order after payment has been made, we will arrange an appropriate refund for the canceled portion of the order.

Customers are responsible for providing accurate contact information and selecting the correct products, quantities, pickup options, and delivery details.

5. Pricing and Payments

Prices are listed in U.S. dollars unless otherwise stated. Applicable taxes, delivery charges, or other disclosed fees may be added at checkout.

Online payments are processed through Stripe, our third-party payment processor. Payment processing is subject to Stripe's applicable terms and privacy practices.

We do not intentionally store customers' full payment card details on our own systems.

6. Farm Pickup and Pick up Point Delivery

Available pickup and delivery options, locations, schedules, and fees will be provided through our website or communicated directly to customers.

Customers are responsible for collecting their orders at the agreed-upon time and location or providing accurate delivery information. Because our products include perishable food items, customers should promptly retrieve their orders and ensure proper storage after pickup or delivery.

If weather, transportation issues, processing delays, or other circumstances affect a scheduled pickup or delivery, we will make reasonable efforts to communicate with affected customers and arrange an appropriate alternative.

Missed or Rescheduled Pickups

Customers must call Bluestem Ranch Products and Services LLC before their scheduled pickup time if they need to reschedule. Customers who call before their scheduled pickup time to make alternate arrangements will not be charged a missed-pickup fee.

Missed Delivery Pickup: Delivery pick ups are allotted a 15 minute pick up window before we will leave for the next delivery location. If a customer fails to arrive for a scheduled delivery pickup without contacting us beforehand, a missed-pickup fee of up to 25% of the order total in addition to the order will apply. Refunds for missed delivery pick ups may not be available. Our delivery locations may be a substantial distance from the ranch, and missed pickups can result in significant travel expenses, lost time, and disruption to our delivery schedule.

Reduced Fee for Ranch Pickup: Customers who contact Bluestem Ranch Products and Services LLC within 24 hours of their missed pickup and choose to collect their order at the ranch may qualify for a reduced missed-pickup fee of 10% of the original order total. The customer must contact us within this 24-hour period and arrange a mutually agreeable ranch pickup time. If the customer does not contact us within 24 hours of the missed pickup, the standard 25% missed-pickup fee will apply.

Additional Mileage: If a separate trip is required solely to fulfill a customer's missed order, mileage will also be charged at the applicable U.S. federal government mileage reimbursement rate in effect on the date of the trip. Mileage will be calculated based on the actual additional distance traveled from the ranch and back.

Because our products include perishable food items, we cannot guarantee that missed orders will be held indefinitely or remain available for an extended period. Customers are responsible for contacting us promptly to make alternative arrangements.

Any applicable fees will be communicated to the customer and applied in accordance with applicable law.

7. Perishable Products and Food Safety

Our meat and other food products are perishable and must be handled and stored properly.

Customers are responsible for promptly refrigerating or freezing products as appropriate after receiving them and for following safe food-handling, thawing, cooking, and storage practices.

Product packaging may include additional handling or storage instructions. Please follow those instructions and applicable food-safety guidance.

If you have a concern about a product's condition when you receive it, contact us promptly and follow appropriate food-safety precautions.

8. Returns, Refunds, and Order Concerns

Because our products include perishable food items, returns may not be appropriate or possible in every circumstance.

Customers must notify Bluestem Ranch Products and Services LLC of any concerns regarding an order within 24 hours of receiving the order to be considered for a refund, product replacement, or store credit.

If you receive an incorrect item, have a concern about product quality, or experience another issue with your order, please contact us within this 24-hour period. Include your order number, a description of the concern, and photographs when appropriate to help us evaluate the issue.

Refunds, replacements, or other resolutions will be considered on a case-by-case basis, based on the circumstances and applicable law. Providing notice within 24 hours allows us to promptly review concerns involving perishable products but does not guarantee a refund or replacement.

Nothing in this policy limits any rights or remedies available to customers under applicable law.

9. Ranch Practices and Product Claims

We strive to describe our ranching practices and products accurately and transparently. Information about grazing practices, animal care, feed, processing, and production methods reflects our practices and knowledge at the time the information is provided.

Agricultural products are naturally variable. We do not guarantee that every product will have identical size, appearance, flavor, texture, or nutritional composition.

Customers with food allergies, dietary restrictions, or specific food-safety concerns should review available product information and contact us with questions before purchasing.

10. Intellectual Property

Unless otherwise stated, the content on this website—including text, photographs, logos, graphics, and other materials—is owned by or used with permission by Bluestem Ranch Products and Services LLC.

You may not copy, reproduce, distribute, modify, or commercially use our website content without our prior written permission, except as allowed by applicable law.

11. Third-Party Services and Links

Our website and store may rely on third-party services, including GrazeCart for online storefront functionality, Stripe for payment processing, and Mailchimp for email communications.

These services may be subject to their own terms, policies, and privacy practices. We are not responsible for the independent policies or operations of third-party services, except as required by applicable law.

Links to third-party websites are provided for convenience and do not necessarily represent our endorsement of those websites.

12. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its content are provided on an “as is” and “as available” basis. We make reasonable efforts to maintain accurate information and reliable website access but do not guarantee that the website will always be uninterrupted, error-free, or free of technical issues.

Nothing in these Terms excludes warranties or protections that cannot legally be excluded under applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, Bluestem Ranch Products and Services LLC will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits liability where doing so would be prohibited by law, including applicable consumer protections.

14. Events Beyond Our Control

We are not responsible for delays or interruptions caused by circumstances beyond our reasonable control, including severe weather, natural disasters, transportation disruptions, processing delays, illness, supply shortages, or other unexpected events.

When such circumstances affect an order, we will make reasonable efforts to communicate with customers and determine an appropriate solution.

15. Governing Law

These Terms of Use are governed by the laws of the State of North Dakota, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any disputes will be handled in a manner consistent with applicable law.

16. Changes to These Terms

We may update these Terms of Use from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by law.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

18. Contact Us

If you have questions about these Terms of Use, your order, or our products, please contact:

Bluestem Ranch Products and Services LLC, 119 121st Ave SE, Finley, North Dakota  Website: https://www.bluestemranch.us  Email: bluestemranch16@gmail.com  Phone: 701-595-3736